Ellan Vannin Hotel

Disclaimers: - This review concerns the company the review is attached to. My reviews of other companies does not in any way affect my experience with this company. There appears to be a tendency amongst companies to respond by pointing out my reviews of other companies, but these other reviews are completely irrelevant to this review. - This site is not a mediation service. It is a review site enabling other potential customers to see what kind of service you can expect from the company reviewed. If you, the company, want a mediation service, you need to ask your customer (me) to raise the issue with the ombudsman. This hotel refuses any kind of refund, any time after booking, for any reason. Just look-up other reviews, even during the height of COVID they refused refundings.

It was worth the slight splurge to stay in the seaview south room! The room was so lovely we wanted to spend more time in our room. Our favorite part was the comfy lounge chairs in the large bay window. It was a nicely decorated room and the hotel was very conveniently located. A nice breakfast spread in the mornings.

Was told we were in room 21 on the first floor, room was actually on the top floor at the top of 6 flights of stairs. Fine for us, but anyone with mobility issues you need to specify a first floor or ground floor room. During our three night stay our room wasn't cleaned/towels replaced. The first morning when the cleaner came we were still preparing to attend a wedding, but every other morning we were out of the room, towels in the bath as suggested and "please clean" sign left on the door. The weird thing is that they left a cake and biscuit each day, so they were entering the room. The room had plenty of facilities (ironing board, iron, hairdryer) and whilst the TV remote was a bit broken it worked ok. Breakfast was included but we only went once as the quality wasn't the best. Plenty of breakfast cafes nearby in Douglas though. Very difficult to park outside or close to the hotel, you're likely going to have to park far down the prom or at the car park by the sea terminal, again, limited mobility guests will need to consider this. If you're a foot passenger on the boat then you'll be fine.

We had a 3 course meal here today,the best vegan roast I've ever had!!!they even made dinner for my dogs,lovely people great service thankyou so much🥰🐶🐶

Probably the best choice of hotel on the island. I stayed in a fine room with a wide view of the harbour - some large lounge chairs set for relaxed contemplation. Must be the thick carpet making the rooms quiet at night but most likely the mattresses. A perfect sleep.