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Did you know that the Isle of Man Specsavers is a Manx Company? When you buy glasses or contact lenses from Specsavers in Strand Street, Douglas you are choosing to shop local and keep your money on the Isle of Man. Your local Opticians in Specsavers are fully qualified and registered with the general Optical Council and College of Optometrists. The range, quality and choice of Specsavers glasses are fabulous and they are available at incredible price and value. Why don’t you bring your latest glasses prescription in and update your look for less? You can even get your favourite brand of Contact lenses at Specsavers great prices, delivered to your home if you want, and their highly qualified Contact lens Opticians are in store to help.
All the staff at Specsavers’s in Douglas Isle of Man were very helpful in all the tests on my eyes & explained why I needed to use drops on a regular basis for dry eyes & in choosing my new glasses both for distance & reading only had to wait 2 weeks to collect my new glasses & both needed the the frames slightly adjusted which the young lady adjusted while I waited. Excellent service definitely would recommend anyone needing glasses or eye tests to visit this store
Booked an eye test in Store i was told I could come in and my tests would be done although I'm a UK resident etc.
On day if appointment after 1 hour of forms filled in, the green light test/air balloon test.
Waiting for 40 mins outside a room i was instructed it's not free and we shouldn't have taken your appointment. Sorry for mistake and we can't help you. Goodbye.
After questioning what? Why how? The staff had no clue what to do with me.
I just had to leave...
Absolutely crazy
There is no message option on your isle of man page.?! Do I send it to HQ?
Received reminders for our tests, made appts, had test, received helpful advice from optician and other staff, chose new frames, job done.
Satisfactory outcome, thanks Specsavers
Recieved an eye test reminder letter, booked test online, attended, picked out new glasses, then collected the glasses when they wete ready. As always, an excellent and attentive service, thank you.
Very disorganised and chaotic on shop floor, could be so much better with better organisation, staff training and consistent customer service. Tip when giving a customer a date to collect glasses, don't just pluck a date and do nothing but ensure you have a bring forward file for each expected customer so glasses are on the shop floor not still in lab and lost.
nb. done review - very poor service and attention to detail
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Read More Reviews
Donna Delaney
2 months agoAll the staff at Specsavers’s in Douglas Isle of Man were very helpful in all the tests on my eyes & explained why I needed to use drops on a regular basis for dry eyes & in choosing my new glasses both for distance & reading only had to wait 2 weeks to collect my new glasses & both needed the the frames slightly adjusted which the young lady adjusted while I waited. Excellent service definitely would recommend anyone needing glasses or eye tests to visit this store
David Lee
a month agoBooked an eye test in Store i was told I could come in and my tests would be done although I'm a UK resident etc. On day if appointment after 1 hour of forms filled in, the green light test/air balloon test. Waiting for 40 mins outside a room i was instructed it's not free and we shouldn't have taken your appointment. Sorry for mistake and we can't help you. Goodbye. After questioning what? Why how? The staff had no clue what to do with me. I just had to leave... Absolutely crazy There is no message option on your isle of man page.?! Do I send it to HQ?
Barbara Wood
2 weeks agoReceived reminders for our tests, made appts, had test, received helpful advice from optician and other staff, chose new frames, job done. Satisfactory outcome, thanks Specsavers
Matthew Bawden
3 weeks agoRecieved an eye test reminder letter, booked test online, attended, picked out new glasses, then collected the glasses when they wete ready. As always, an excellent and attentive service, thank you.
H Kirby
4 months agoVery disorganised and chaotic on shop floor, could be so much better with better organisation, staff training and consistent customer service. Tip when giving a customer a date to collect glasses, don't just pluck a date and do nothing but ensure you have a bring forward file for each expected customer so glasses are on the shop floor not still in lab and lost. nb. done review - very poor service and attention to detail