The EV Lounge

Lovely stay. Room 12 has the best view of Douglas Bay. Great buffet breakfast. Saw lots of seabirds and a dead seal (not actually in the room, I might add). Will stay again.

I recently stayed at the Ellan vannin with my family for a 3/night break away , I was very disappointed in the service , on checking into our room I noticed only 'One pillow' each on the beds and one towel each , when I requested 2 more pillows and an extra towel at reception I was told they charge an extra £1.75 each for an extra pillow and and a further £1.90 for a towel and if I want my room cleaned ( IE the bathroom & bin emptied) I would be charged a further £5 a day for this service .The bar/ mini snacks wasn't open on a Saturday night as they had no chef , also I requested breakfast ( in which had already been paid for in advance) for the Sunday morning at 7.30am as we were leaving on the early morning boat back to the UK , on two occasions I made sure with staff for breakfast that 7.30am would be okay , this wasn't to be as only part of the breakfast was cooked , ( lack of communication between staff ), we couldn't even complain to reception as it was closed , so left without eating anything at all . I emailed Ellan vannin when I arrived home to complain , all they said was 'Sorry' and re-imbursed the breakfast money , I personally would not stay there again , it was a total disaster from start to finish

This hotel was brilliant for our needs during the Manx GP. On the front in Douglas it has well appointed rooms with good facilities. Breakfasts were excellent with plenty of choice. Comfortable lounge with a bar for relaxation. Staff were brilliant and could not have done any more to make us welcome. Thank you all.

Tremendous location on the front with stunning views across the whole of the bay and so handy for the ferry terminal. Beds comfy, bathrooms spotlessly clean, all the staff so friendly will ensure you enjoy your stay. Special shout out for the Manx Kippers at breakfast - well worth asking for them as they are cooked to order - they were

I stayed here with Newmarket Holidays for 5 days, on arriving at 10am we were welcomed by a lovely lady Sarah, with coffee / tea and croissants and pan au chocolat with butter and jam. After going for a walk on arrival back our cases had been taken to our rooms. I had S3 a double, No view, up one and a half flights of stairs no lift. Lovely spacious room with plenty of storage, plus ironing board and iron and hairdryer, nice size tv. Lovely and clean. Pillows could be upgraded to a better quality. Bathroom quite compact, but a few shelves, lovely walk in shower with shower gel, shampoo these could be attached to wall differently as very difficult to dispense. Also no towel rails which leaves no where to hang wet towels, which were lovely white fluffy and large. Breakfast is self service with plenty of choice. Dinner was also self service again with plenty of choice, soup plus cold starter, at least 3 or 4 main choices with veg, fresh fruit cocktail with cream or a gateau. My only little niggle is that the staff seemed to be hovering while eating, and were very quick to remove plates etc. Nice lounge with a small bar which did not have a lot of choice. Good free wifi connection. All staff very friendly and helpful. I would recommend this hotel.