At the Ellan Vannin Hotel, Douglas. A well stocked bar, with regular live music, events, a great friendly atmosphere and low prices. Everybody is made very welcome.
Tiny “standard” rooms and beds, airplane-sized bathrooms, lamp didn’t work, loud outside noise every night, heater set too hot & couldn’t adjust it, no hot water for 2 days, very low water pressure, many, many stairs to get to rooms. Couldn’t lock your room door from the inside. Terrible place! The only thing that was good was the cleaning crew. The room was clean, but miserably uncomfortable otherwise. Beware of places like this that demand payment in full two weeks ahead of reservation.
Just had a lovely 4 day break there. Very impressed with the room which was a Seaview double . Had comfy reclining chairs by the the huge bay window, perfect to take in the fabulous views. Huge TV and lots of tech available.
We didn't use the dining facilities this time but have in the past which were excellent.
The staff were all very helpful and polite and professional. Will definitely be back again!
Business trip with a 1 night room only stay. Room was on the top floor but was lovely, clean & with all necessary essentials & drink making facilities. Decent en-suite facilities with roomy shower & large towels were provided. Large dual aspect opening windows.
Hotel is on the seafront promenade just a few minutes from the docks, overlooking the bay.
Small twin room 2.5m wide, £900 for 4 nights! No room cleaning and the tea tray was not topped up at all. Breakfast was ok the waitress was very good. No draught beers in the bar 'because she's very particular about their condition' & we had to walk past the hoover on the stairs all our stay.
Views at the front are amazing but the brick wall 1.5m from our window was not.
Arrived Friday 15th sept and was greeted by a lovely lady who was very friendly.this is where their niceness ends. We went out for dinner and came back at 22:30 we asked for a drink and was told by a very abrupt and rude lady we are going home we are not 24 hours. I said jokingly it’s not even 11 to which I was told tough. The hotel gives you 1 pillow per person which is very thin they then charge you £1.70 per extra pillow per night. If you want an extra towel it’s £1:90 a night and if you would like your room serviced well you guessed it you have to pay extra £5 a day extra. The room was ok beds were comfy but couldn’t sleep as the headboards wasn’t attached to the bed properly so they banged on the wall every time you moved. The lampshade was that dirty it struggled to allow light through. The location is good but the service we received was subpar I visit the island regularly and can say I will not be staying in this hotel again. Expensive,rude staff,all round bad experience
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Bo Nana
a week agoTiny “standard” rooms and beds, airplane-sized bathrooms, lamp didn’t work, loud outside noise every night, heater set too hot & couldn’t adjust it, no hot water for 2 days, very low water pressure, many, many stairs to get to rooms. Couldn’t lock your room door from the inside. Terrible place! The only thing that was good was the cleaning crew. The room was clean, but miserably uncomfortable otherwise. Beware of places like this that demand payment in full two weeks ahead of reservation.
Christine Mcgillicuddy
3 months agoJust had a lovely 4 day break there. Very impressed with the room which was a Seaview double . Had comfy reclining chairs by the the huge bay window, perfect to take in the fabulous views. Huge TV and lots of tech available. We didn't use the dining facilities this time but have in the past which were excellent. The staff were all very helpful and polite and professional. Will definitely be back again!
Jo Peters
4 months agoBusiness trip with a 1 night room only stay. Room was on the top floor but was lovely, clean & with all necessary essentials & drink making facilities. Decent en-suite facilities with roomy shower & large towels were provided. Large dual aspect opening windows. Hotel is on the seafront promenade just a few minutes from the docks, overlooking the bay.
Paul Bower
3 months agoSmall twin room 2.5m wide, £900 for 4 nights! No room cleaning and the tea tray was not topped up at all. Breakfast was ok the waitress was very good. No draught beers in the bar 'because she's very particular about their condition' & we had to walk past the hoover on the stairs all our stay. Views at the front are amazing but the brick wall 1.5m from our window was not.
BigBeard RC
2 months agoArrived Friday 15th sept and was greeted by a lovely lady who was very friendly.this is where their niceness ends. We went out for dinner and came back at 22:30 we asked for a drink and was told by a very abrupt and rude lady we are going home we are not 24 hours. I said jokingly it’s not even 11 to which I was told tough. The hotel gives you 1 pillow per person which is very thin they then charge you £1.70 per extra pillow per night. If you want an extra towel it’s £1:90 a night and if you would like your room serviced well you guessed it you have to pay extra £5 a day extra. The room was ok beds were comfy but couldn’t sleep as the headboards wasn’t attached to the bed properly so they banged on the wall every time you moved. The lampshade was that dirty it struggled to allow light through. The location is good but the service we received was subpar I visit the island regularly and can say I will not be staying in this hotel again. Expensive,rude staff,all round bad experience