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At the Ellan Vannin Hotel, Douglas. A well stocked bar, with regular live music, events, a great friendly atmosphere and low prices. Everybody is made very welcome.

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4.5
179 reviews
  • Sue Graham
    Sue Graham
    2 months ago

    I stayed here with Newmarket Holidays for 5 days, on arriving at 10am we were welcomed by a lovely lady Sarah, with coffee / tea and croissants and pan au chocolat with butter and jam. After going for a walk on arrival back our cases had been taken to our rooms. I had S3 a double, No view, up one and a half flights of stairs no lift. Lovely spacious room with plenty of storage, plus ironing board and iron and hairdryer, nice size tv. Lovely and clean. Pillows could be upgraded to a better quality. Bathroom quite compact, but a few shelves, lovely walk in shower with shower gel, shampoo these could be attached to wall differently as very difficult to dispense. Also no towel rails which leaves no where to hang wet towels, which were lovely white fluffy and large. Breakfast is self service with plenty of choice. Dinner was also self service again with plenty of choice, soup plus cold starter, at least 3 or 4 main choices with veg, fresh fruit cocktail with cream or a gateau. My only little niggle is that the staff seemed to be hovering while eating, and were very quick to remove plates etc. Nice lounge with a small bar which did not have a lot of choice. Good free wifi connection. All staff very friendly and helpful. I would recommend this hotel.

  • Richard Herron
    Richard Herron
    a month ago

    Wow just wow. The self-proclaimed (The owner is head of island tourism and the gold award) 5-star hotel is quite one of the filthiest hotels I have ever stayed in. I’ve worked away from home for 40 years and stayed 1000’s of nights in hundreds of hotels. The bosses rule with an iron fist. Rude, ignorant. vile food. Very poor disabled or elderly access. Confusing up and down back and forth corridors and dull drab noisy rooms with zero views. Reception never open and limited access by keycard. I was moved after the first night and nobody could tell me what room. I was lucky my sister was staying in another room as I would not have been able to access after 11. Off site call handling. I do NOT recommend anyone to stay here. Isle of Man is delightful, stay somewhere, anywhere else. A seafront shelter would be cleaner.

  • Christopher Frame
    Christopher Frame
    2 months ago

    We stayed at the Ellan Vannin Hotel at the end of April2024. We flew into Manchester first and stayed at a convenient MotelOne which is my comparison point. MotelOne was useful as a clean convenient place to sleep off the jet lag and look around, but after leaving to the Isle of Man and staying at the Ellan Vannin, it became obvious to me the EVH knew how to sweat the details and get it right in spite of being a much smaller establishment. The room itself was not much bigger than the MotelOne room, but the EVH little things like extra blanket/pillows, bathroom accessories, and room accessories were much better thought out and provided. My only possible complaint might be the 5th floor walkup, but I was aware of that going in, so that's on me and I'm in good enough shape that it was a non issue. Plus the view of the bay was exceptional and our roof top seagull vagrants trying to mooch from us just added to the appeal. Watching/storing our bags before we left in the afternoon was also much appreciated. We really enjoyed our stay because of the charm and character of the hotel. But also the customer service and attention to detail was welcome and impressive. Great job Ellan Vannin staff!

  • Viv Boyce
    Viv Boyce
    4 months ago

    All the staff are so friendly and helpful , Elliott and the lady who works there went out of their way to help. The rooms were clean and nice .Our double bed was huge and a nice hot shower.

  • Christine Mcgillicuddy

    Just had a lovely 4 day break there. Very impressed with the room which was a Seaview double . Had comfy reclining chairs by the the huge bay window, perfect to take in the fabulous views. Huge TV and lots of tech available. We didn't use the dining facilities this time but have in the past which were excellent. The staff were all very helpful and polite and professional. Will definitely be back again!

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